Use your NDIS plan
to access indi
Whether you're self-managed or plan-managed, your NDIS funding can cover your indi subscription. Here's everything you need to know.
How it works
Claiming indi through your NDIS plan
The process depends on how your NDIS plan is managed. Choose your pathway below.
Sign up for indi
Download the app and subscribe through the App Store, Google Play, or our website. Choose the annual plan — this is the option that works with NDIS claiming.
Keep your receipt
After subscribing, grab your invoice or receipt from your account. This is the document you’ll use to claim reimbursement from the NDIS.
Submit your claim
Log into the myNDIS participant portal and submit your indi receipt as a claim. You’ll need our ABN (shown below) and can allocate it to the relevant budget category in your plan.
NDIS reimburses you
The NDIS typically processes claims within a couple of business days. The money goes straight back into your nominated bank account.
Budget categories
Where does indi fit in your plan?
indi helps you deliver stronger intervention at home — coordinating with your child's therapy team, tracking therapy goals, and building your capacity as a parent throughout your child's NDIS journey. It fits under three NDIS support categories. Most participants use Capacity Building (Improved Daily Living), which is the most common path. Consumables and Assistive Technology are also options depending on your plan. Your plan manager will pick the bucket that matches your funding.
Capacity building
The most common path. indi delivers structured training for parents to better understand and respond to their child’s disability-related needs — coordinating with the therapy team, tracking therapy goals, and translating therapist recommendations into daily intervention at home. Aligns with ‘Training For Carers / Parents’ and ‘Assistance With Decision Making, Daily Planning’ under Capacity Building — Improved Daily Living.
Consumables
An alternative path. indi is a digital subscription supporting your child’s care journey — eligible under the 2025–26 subscription services provisions in Consumables for some plans.
Assistive technology
An alternative path. indi is a low-cost communication and accessibility tool delivered as a subscription — eligible under low-cost AT for some plans.
From our feed
NDIS, explained
Two short reads from @the.indi.app covering how NDIS funding works for families using indi.
Common questions
Got questions first?
Totally fair. Here are the ones we get asked most.
For plan managers
Reviewing an indi invoice?
Here's what you need to know about us and the service we provide to NDIS participants and their families.
Read the full plan manager reference →
What is indi?
An AI-powered care coordination app for parents of children with developmental needs. It organises documents, tracks development, and connects the care team.
How it supports participants
indi helps parents manage therapy notes, track goals, share updates with clinicians, and advocate more effectively — building capacity and reducing overwhelm.
Suggested line items
Assistive technology, capacity building, or consumables. We’re happy to discuss the most appropriate allocation for each participant.
Questions?
Reach out to our team at support@projectindi.com — we’re happy to provide any additional documentation or information you need.
Our details
Work in the NDIS space?
We'd love to speak with you, too.
indi has a dedicated clinic app that sits alongside the parent app — helping clinicians stay connected with families between sessions, share resources, and streamline communication.
If you're a plan manager, support coordinator, or allied health clinic, we'd love to chat about how indi can support the families you work with.
indi does not provide financial or NDIS advice. Always check with your plan manager or the NDIS before making funding decisions.