indi for clinics
What would indi give back to your clinic?
Three answers. Every number shows its working, and you can change any assumption that doesn't fit how you run.
Fine-tune for your clinic (optional)
Put in what you know about your clinic. Each change also updates “How we worked it out” below.
Your clinicians' week
Time spent around each session today
Who answers families
Texts and tools
Cash you stop spending covers
30%
of what indi costs, before counting an hour
A seat has paid for itself by a clinician's
8th
session of the month, counting time too
Each clinician runs about 88 sessions a month. Counting cash and time, indi is paid for by session 8, and the rest of the month is return: about $5,834 a month across your team. All figures are AUD, ex GST.
- Cash back a month
- $141
- Time back, in dollars
- $5,693
- Hours back a month
- 107
- indi Clinic Pro a month
- $472
Cash is money you stop spending, like texts and a note tool. Time is hours your team gets back, valued at what an hour costs you ($57 for a clinician). Each stage below adds the two. If those hours become paid sessions at the NDIS rate of $193.99, that's about $12,373 more a month.
Measured return
Where it comes from
Five places across a family's journey, per month for your whole team. Open “Show the maths” on any of them to see the working.
- 1
Before session one
Families arrive with their story already told
Reports, history and goals are in their indi profile before the first session. Less chasing, fewer unpaid hours.
$320
8 hrs worth $320 a month
Show the maths
- New families who set up indi first
- 0.75 a month
- Admin: 0.75 × 0.75 hrs × $33
- $19
- Clinician: 0.75 × 0.5 hrs × $57
- $21
- Per clinician, then × 8
- 2
Before every session
Walk in already up to speed
indi catches you up on your notes and on everything since: home, school, other therapists. Faster prep, and a shorter catch-up at the door, so more of the session goes to the child.
$2,010
35 hrs worth $2,010 + 35 hrs of therapy a month
Show the maths
- Prep: 8 min today, 5 min with indi
- 3 min saved a session
- 3 min × 88.2 sessions a month = 4.4 hrs × $57/hr
- $251
- Catch-up at the door: 7 min today, 4 min with indi
- 3 min a session
- 3 min × 88.2 sessions = therapy time back
- 4.4 hrs (no dollar value)
- Per clinician, then × 8
- 3
After every session
Notes written for you, and shared
Voice note the session while it's fresh. indi turns it into a structured note and a family summary that reaches the parents automatically.
$1,675
29 hrs worth $1,675 a month
Show the maths
- Note by hand: 10 min today, voice-to-note saves 25%
- 2.5 min saved a session
- 2.5 min × 88.2 sessions a month = 3.7 hrs × $57/hr
- $209
- Per clinician, then × 8
- 4
Between sessions
Fewer texts, calls and chasing
Reminders become free push notifications. Updates and documents live in indi, so fewer calls to the front desk. Parent messages come through one place and the care team shares one record.
$1,829
$141 cash + 35 hrs worth $1,688 a month
Show the maths
- SMS: 88.2 sessions × 2 texts × $0.10
- $17.63
- Front desk calls and emails: 1.5 hrs × $33
- $49.50
- Parent messages: 2.08 hrs × $57
- $118.75
- Care team: 0.75 hrs × $57
- $42.75
- Per clinician, then × 8
- 5
Reports and letters
A first draft from the whole record
indi drafts from everything the village has added. You review and sign. Report time is billable, so this frees hours for sessions rather than adding cash, and leaves more of the family's plan for therapy.
20 hrs
freed for sessions a month
Show the maths
- 2.5 reports × 2.5 hrs × 40% saved
- 2.5 hrs freed
- Counted in hours freed, not dollars
- Per clinician, then × 8
How we worked it out
Every assumption, where it came from, and whether it's researched or our estimate. Prices in AUD, ex GST.
| Assumption | Value | Source | Basis |
|---|---|---|---|
| Your practice management system | |||
| Splose: price per text · AI add-on | $0.10 · $27 | Published or reported PMS pricing | Researched |
| Cliniko: price per text | $0.10 | Published or reported PMS pricing | Estimate |
| Astalty: price per text | $0.15 | Published or reported PMS pricing | Estimate |
| Halaxy: price per text | $0.15 | Published or reported PMS pricing | Estimate |
| Nookal: price per text · AI add-on | $0.15 · $25 | Published or reported PMS pricing | Estimate |
| Zanda: price per text · AI add-on | $0.15 · $25 | Published or reported PMS pricing | Researched |
| Coreplus: price per text | $0.15 | Published or reported PMS pricing | Researched |
| Something else: price per text | $0.12 | Published or reported PMS pricing | Estimate |
| Your team | |||
| Billable sessions per clinician | 23 a week | Paediatric speech and OT job ads set 22 to 28 billable hours; we use the lower end | Researched |
| Weeks actually worked | 46 weeks a year | 52 less leave, public holidays and PD days | Estimate |
| Active families per clinician | 25 families | Weekly and fortnightly clients combined | Estimate |
| What a clinician's hour costs | 57 $ an hour | $95k base plus super and on-costs, over 1,976 paid hours Source | Researched |
| What a clinician's hour bills | 193.99 $ an hour | NDIS price limit for speech and OT, 2026-27 Source | Researched |
| What a front desk hour costs | 33 $ an hour | Award and market rates of $28 to $31, plus super | Researched |
| 1. Before session one | |||
| New families per clinician | 1.5 a month | Typical caseload turnover | Estimate |
| Families who set up indi before joining | 50 % | Assumes you invite your waitlist to indi | Estimate |
| Admin time saved per new family | 0.75 hrs | Half of 1.5 unbilled hours chasing forms, referrals and reports | Estimate |
| Clinician time saved per new family | 0.5 hrs | Half of 1 unbilled hour reading history before session one | Estimate |
| 2. Before every session | |||
| Prep before a session today | 8 min | Reading back your last note and any messages since. One clinic owner aims for “10 minutes or less on average”. Physicians spend about 5.4 min on chart review per visit (Annals of Internal Medicine, 2020) | Estimate |
| Prep before a session with indi | 5 min | Our estimate, not yet measured: indi has a catch-up waiting with your last note and what home, school and other therapists added since | Estimate |
| Parent catch-up at the door today | 7 min | Clinicians tell us 10 to 20 minutes of a session can go on recapping the week. We use a lower figure | Estimate |
| Parent catch-up with indi | 4 min | Parents have already logged it in indi, so you confirm rather than start from scratch | Estimate |
| 3. After every session | |||
| Writing a session note by hand today | 10 min | Clinics bill about 10 minutes non-face-to-face for notes on an hour's session | Estimate |
| Note time saved by indi's voice-to-note | 25 % | You talk it through while it's fresh and edit the draft. One clinic says its AI scribe saves 2 to 5 min a note; the largest controlled AI scribe study found about 10% (JAMA, 2026) Source | Estimate |
| Separate AI scribe, per clinician | 99 $ a month | Lyrebird Pro is $160 a month; others publish no AUD price. We use a lower figure Source | Estimate |
| 4. Between sessions | |||
| Calls and emails to the front desk per family | 1.5 a month | Asking for updates, sending documents, chasing reports | Estimate |
| Time per call or email | 6 min | Healthcare call handling runs 7 to 8 min | Estimate |
| Fewer of them with indi | 40 % | Updates, documents and reports live in indi | Estimate |
| Unpaid parent messages per family | 20 min a month | Child psychologists report 2 unpaid hours a week on parents, schools and prep (APS) Source | Estimate |
| Fewer of them with indi | 25 % | Messages come through one place | Estimate |
| Care team and school liaison saved | 0.75 hrs a month | 25% of 3 hours, with everyone on one record | Estimate |
| 5. Reports and letters | |||
| Reports and letters per clinician | 2.5 a month | Annual NDIS progress reports across the caseload, plus letters | Estimate |
| Hours per report today | 2.5 hrs | NDIS single-discipline reports are billed at 2 to 3 hours | Researched |
| Time saved by indi's first draft | 40 % | From scratch, with no AI tool today | Estimate |
| Time saved if you already use AI | 15 % | Less rework because indi drafts from the whole village's record | Estimate |
Estimates built from published prices, research and indi's working assumptions. Your clinic will differ. indi Clinic Pro is $59 a clinician seat a month, and every family connected to a Pro clinic uses indi free. Clinicians review and sign every note and report indi drafts.
Your clinic's numbers
Get the full report
We'll email your clinic's report with every number above, and we're happy to walk you through it.